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   How to Place an Order
 
 
  Privacy and Security

At Thuppachai.com, we know and understand that your privacy is important to you, we exercise every action to insure that your personal information is secure. We collect and store information you share with us (Name, Address, Phone numbers, emails etc.) along with information about products you request. ***We do not share, sell or trade any information about you or your household in any condition.

   Identifying Spoofed, Phishing, and Fraudulent Emails

What to do if you receive an email asking for your private information such as Thuppachai.com passwords, Social Security Numbers, and/or Credit Card numbers

Some customers have reported receiving "spoof" or "phishing" emails that appear to come from Thuppachai.com. These emails are asking customers to provide sensitive information that may be used for fraudulent activity.

Thuppachai.com will never ask you to provide sensitive information via email. If you receive an email requesting any personal information, please do NOT proceed with any request that it makes, do NOT enter any information, and do NOT click on any link in the email.

What do Spoof and Phishing Emails Look Like?

Spoof and Phishing emails are designed to look as though they come from well-known companies (such as Thuppachai.com), when in reality they are from someone attempting to commit identity theft. When you look at or open a spoof email in your inbox, it will show the sender as a legitimate email address (such as info@thupachai.com), but on further investigation it proves to be a complete fabrication.

These emails will usually have text and graphics stolen from genuine websites. The content of the email will either ask you to enter your private information (such as Thuppachai passwords, social security numbers, or credit card numbers), or it may provide a link to direct you to a forged web page or site where an attempt may be made to steal your identity.

If you have questions regarding a suspicious email that you have received, please contact Customer Services.

  10 Tips for Online Security
1. Know who you're buying from. Check to see if the merchant has a contact phone number posted on the website. Beware of a merchant who hides behind an email address. If you don't recognize the merchant, research them online. Avoid merchants with negative consumer feedback.
2. Make sure the merchant website uses a secure server. The url should begin with https and a key or a closed padlock icon should appear at the bottom right corner of the browser window when you enter any secure information such as your password or credit card information. This ensures your personal information is scrambled or encrypted.
3. Try not to use shared computers (libraries or computer labs) when shopping and using a credit card online. Criminals can place keystroke monitoring software onto the computers to allow them to see the sensitive information you've typed. If you don't log out properly, your session can remain open and others can access accounts you've logged in to.
4. Use a credit card. Most credit card companies limit the liability of their customers when it comes to fraudulent use of their credit cards.
5. Keep all records of online transactions and cross reference them with your monthly statements. Report any discrepancies to the online merchant immediately. When discarding old statements, make sure they are shredded or destroyed first.
6. Request a copy of your credit report every few months. This allows you to check for any mistakes or suspicious activity.
7. Beware of anyone soliciting private information. No reputable bank or merchant will ever ask for your personal information via email.
8. Never give out personal data (like social security numbers or bank account details) unless you know who you're giving it to,why it is needed, and what will be done with the data. Read a merchant's privacy policy. If there is no privacy policy, consider shopping elsewhere.
9. Don't use the same password for every site you visit. Having multiple passwords reduces the impact if one of them is compromised.
10. If the deal seems too good to be true, it probably is.